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BT y Sage se alían para ofrecer servicios tecnológicos de alto valor añadido a las pymes españolas
Accenture Names William D. Green as Chief Executive Officer
ENCUESTA ACCENTURE. Los directores financieros reclaman información rápida y fiable para afinar sus previsiones económicas
INFORME ACCENTURE. Competition and Risk to Corporate Reputation Also Big Threats
As part of the terms of the deal, Accenture has agreed to purchase the Open-cIS billing and customer care software system developed by NWP's subsidiary for use by utility companies
BT and Accenture Sign 10-Year Outsourcing Contract to Transform and Expand HR Services in 37 More Countries
"Finance Masters" Find Driving a Value-Centered Culture Most Critical to Success
La Asociación Española de Empresas de Consultoría (AEC) estima que en 2004, a expensas de que se publique el informe que elabora anualmente, el sector de consultoría especializado en recursos humanos experimentó un incremento del 2,6%
FINANZAS. The report was conducted by the Economist Intelligence Unit on behalf of Accenture Finance Solutions,
BPO. Mr. Campbell rejoins Accenture from Hewitt Associates
BT Group Signs $3 Billion Reuters Contract
Nasdaq, la segunda mayor bolsa del mundo, estaría a punto de comprar Instinet, la plataforma de compraventa de valores fundada por Reuters. La oferta es de US$ 2.500 millones.
Accenture Announces Executive Changes
OUTSOURCING. The BT and IBM consortium beat off competition from a host of global IT services and telecoms players, including the US' AT&T Corp.
Disney taps IBM in $1.3 billion tech services deal
TOPDEALS. IBM lands $1.6B services contract with NiSource
BEARINGPOINT CASE STUDY. Companhia Siderúrgica Nacional Global Steel Marketplace
IBM. 2005 Global CFO Study. THE AGILE CFO
IBM presenta Solución de Diseño de Producción y Programación de Operaciones para la industria siderúrgica
Accenture Names CEO William D. Green to Additional Position of Chairman, Effective Sept. 1. Accenture Chairman Joe W. Forehand to Retire Aug. 31
Majority of Global CEOs Plan Fundamental Change and Expect New Forms of Innovation to Drive Growth, According to IBM Study
IBM Global CEO Study 2006. Expanding the Innovation Horizon
DMR Consulting: 1ra conferencia anual sobre TesorerIa y Cash Management Internacional para Empresas. Miércoles 17 de Mayo de 2006
Innovation that matters. Three companies that get it: innovate to differentiate
IBM Global CEO Study 2006
Accenture Announces Key Leadership Appointments
Accenture reshuffles its top leadership
Accenture CEO William D. Green Assumes Additional Post of Chairman
Managing Risk Ranks as the Top Priority for Senior Executives, Accenture Study Finds. For the first time in three years, workforce-improvement issues did not top list
Organización de alto rendimiento Recorriendo la distancia Cómo las mejores empresas del mundo alcanzan el alto rendimiento
Global CFO Study 2006. El financiero versátil. Tomando decisiones a partir del conocimiento
IBM Wins Outsourcing $724 million Deal From Cigna
Agent of change. IBM CIO Brian Truskowski on how CIOs can lead business transformation
Tech Mahindra won a US$1 billion outsourcing deal, the biggest ever for an Indian firm, from BT Group PLC.
Credit Suisse confiará todas sus actividades de telecomunicaciones a BT por 1.400 millones
Integrating diverse IT systems: An interview with the CIO of Credit Suisse
Accenture puts the structure in place for 'Grow UK'
Accenture Chairman and CEO William D. Green Addresses Senate Finance Committee
European CFO Agenda 2008: Financial Directors are not always heard when it comes to strategy – but this will change
Global service providers up deals - July is the hottest month
Accenture Provides BT with Finance and Accounting Services Under Multi-year Business Process Outsourcing Agreement
Deloitte Consulting Survey: CFO's Worried About Availability of Future Finance Leaders and Talent
Telvent pasa a formar parte de NASDAQ Global Select Market
The Global CFO Study 2008. Balancing risk and performance with an Integrated Finance Organization.
20/07/2006
IBM announced a mixed set of quarterly results last night. Excluding the former PC business, total revenues increased 1% to $21.9bn compared with Q1 last year at constant currency. Total gross profit was 41.2%, up 0.5% from 2005.

OVUM. Ian Wesley, Phil Codling

The Americas led the major geographies with 2% growth in constant currency terms to $9.5bn. EMEA was down 1% at $7.2bn. Asia-Pacific once again disappointed, with a 3% fall in revenues to $4.2bn. As for the business divisions, Software provided the only good news with revenue growth of 5% to $4.2bn. Global Services saw a 1% fall in revenues to $11.9bn, and total signed services contracts hit $9.6bn during the quarter, bringing the backlog to $109bn, similar to a year ago. Hardware revenues decreased 7% to $5.1bn and Global Financing revenues were down 7% to $0.58bn.

In spite of adopting its new "innovation that matters" slogan, IBM is looking more and more like a mature business. The share price was up 56 cents on the day's trading to $74.26, but that's still down 10% on the year.

Comment:

This was another mediocre quarter for IBM in Europe. EMEA revenues decreased 1% to $7.2bn; France and Spain once again showed solid growth but Germany, Italy and the UK declined. This is extremely disappointing as IBM was claiming better execution under its new European management structures in the last quarter.

Results in Japan and therefore Asia-Pacific (as Japan represents 50% of the revenues) were extremely poor once again, and the same old tiresome party line of 'we continue to work through our operating issues' was produced for the fifth quarter in a row. Growth has slowed even in emerging countries, with a 3% decline in China, 19% growth in Russia and 4% in Brazil. The stellar exception was India, where growth was 45%, rewarding IBM for its recent concentration on this country.

Growth in software revenues was led by IBM's branded middleware software (WebSphere, IM, Lotus, Tivoli and Rational), which grew 9% to represent nearly half of IBM's software business. This success was balanced by a decline in operating systems and other middleware, which are being affected by the general decline in mainframe software prices. Software pre-tax margin was up 2 points to 24% as IBM continues to successfully ride the SOA wave.

The real disappointment, as in Q1, is the lack of growth from Global Services. Signings fell 34% compared to Q2 of last year. While it's true that Q2 2005 was a strong period for contract signings, CFO Mark Loughridge had to admit to analysts yesterday that 'the performance fell short of expectations'. With fewer deals than expected in the bag, IBM's previously stated (albeit modest) ambition of 'mid-single-digit' growth from Global Services in H2 2006 now looks unlikely.

It's a familiar story on services profits too. Despite the sluggish topline and disappointing signings, both Global Technology Services and Global Business Services were able to raise pre-tax margins by around 1% year-on-year to 9.4% and 9.5%, respectively, excluding restructuring charges. The fundamental problem now is that the impact of last year's restructuring and its associated cost reductions cannot last forever. And there's also a limit to the margin-enhancing effects of moving work offshore. Global Services must get the topline moving as well if it's to maintain its margins. Unfortunately, nothing in these results suggests that the division has made much progress in the last three months towards executing on this goal.


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