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Patterns of outsourcing use in Europe and North America show a steady increase in selective sourcing behavior and a move away from outsourcing megadeals. What drivers cause companies to shift their outsourcing priorities? What benefits do companies obtain when they choose one outsourcing pattern over another?
This document examines these end user issues and concludes with advice as to how companies can overcome some of the recognized pitfalls, as well as some of the less-familiar problems that users encounter with outsourcing relationships. Agenda * How big a role do megadeals play in outsourcing today? * Why do companies pick megadeal or selective sourcing approaches? * What outcomes do companies achieve? * How can companies overcome outsourcing challenges? Vendors mentioned: IBM, EDS, CSC, TCS, Wipro, Accenture, Infosys, and HP. Presented By: Robert McNeill Senior Analyst Forrester Research, Inc. Andrew Parker Vice President, Research Director Forrester Research B.V. |
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Outsourcing Megadeal Trends
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2008
