Accenture wins multi-year IT transformation contract from Starwood Hotels & Resorts
17/03/2010
The transformation program is designed to drive improvements in quality and cost and to accelerate innovation

Fuente:  http://www.consultant-news.com  Fecha: 17.03.2010

Accenture wins multi-year IT transformation contract from Starwood Hotels & Resorts

Accenture is providing Starwood Hotels & Resorts Worldwide, Inc., one of the world’s largest hotel and leisure companies, with a range of information technology (IT) outsourcing services under a multi-year contract worth more than US$200 million.

Under the terms of the contract signed in May 2009, Accenture is providing Starwood with an integrated IT solution, including end-to-end application and infrastructure management. Under the terms of the contract signed in May 2009, Accenture is providing Starwood with an integrated IT solution, including end-to-end application and infrastructure management. Application outsourcing services include development, testing, maintenance and running of the applications. Infrastructure outsourcing services include server and storage management, data center management, end-user computing, network management, and service desk management.

These services are enabling Starwood to improve the quality and the efficiency of its IT operations. In addition, Starwood IT is better able to focus on driving new innovations into the marketplace to enhance Starwood’s competitive positioning.

Todd Thompson, CIO of Starwood, said, “This program with Accenture is key to the continued transformation of IT at Starwood into a team that is outstanding at execution and delivers initiatives that drive business results. In addition to improving quality and efficiency, we are excited about the ongoing opportunities to work with Accenture to increase and accelerate innovation to our business.”

“Accenture is delighted to have a vital role in the IT transformation at Starwood,” said Umar Riaz, a senior executive in Accenture’s Products practice. “By combining our experience in providing application and infrastructure outsourcing services, along with our deep knowledge of the hospitality industry, we are able to deliver consistent, cost effective and innovative IT solutions to Starwood as they seek to further drive a platform for profitable growth.”

Accenture is delivering the services to Starwood leveraging teams based in the United States and utilizing its Global Delivery Network.