Capgemini Brazil acquires Sonda Procwork BPO facility
16/08/2010
New facility supports Capgemini's Latin America expansion strategy and Finance & Accounting needs of global clients. Capgemini Brazil acquires Sonda Procwork BPO facility

Fuente:  http://www.consultant-news.com  Fecha: 16.08.2010

Capgemini Brazil has acquired Sonda Procwork’s facility in Gaspar, in the state of Santa Catarina and will now deliver BPO services to global clients in the region who were previously serviced by Sonda Procwork, the Brazilian unit of Chilean IT systems integrator Sonda. Financial details of the deal were not disclosed.

The acquisition of this facility is in line with Capgemini’s Latin America expansion strategy, and also supports client needs in support of global finance operations by providing a full-range of finance and accounting (F&A) services from global delivery centers. More than 200 employees will transfer to Capgemini and will continue to support the F&A and Human Resources Outsourcing (HRO) needs of Capgemini clients globally and in the Latin America region.

"With the acquisition of this new Brazilian center as well as the establishment of our other Latin American centers, Capgemini continues to expand our global delivery capabilities, with the potential for more than 2,000 seats in the region," said David Poole, vice president and head of Americas Business Process Outsourcing, Capgemini. "We’re leveraging Capgemini’s unique approach, which utilizes business insight methods and solutions, combined with our deep knowledge of the F&A market, to service our clients, including several multinational businesses, allowing us to drive efficiencies and yield significant cost savings for our clients’ businesses."

This Brazilian centre was opened in 2007 in Gaspar, aiming to provide technology solutions to Sonda Procwork`s customers located in the region. The operation started with the deployment of SAP ERP, Information Technology Outsourcing (ITO) and BPO services to a large company in the area.

"We have made a strategic decision to transfer BPO operations and the facility to Capgemini as of January 2010, using initially the same structure, same team and current work methods, which will cause minimal impact to our clients and to the people involved," said Carlos Henrique Testolini, president, Sonda Procwork. "The activities related to SAP and ITO services currently performed in the center will be transferred to other units of Sonda Procwork in Sao Paulo, Alphaville and Campinas, ensuring continuity and quality of services provided to our clients."