Fuente: www.consultant-news.com Fecha: 13.07.2011
Capgemini wins 13-year contract with Brazilian conglomerate
Capgemini’s Brazilian subsidiary, Capgemini Brasil, has entered into a new agreement with Brazilian conglomerate ABC Algar group to support their company’s operations in Brazil. Under the terms of the thirteen-year agreement, Capgemini will assume responsibility for Algar’s General Accounting, Account Receivables, Account Payables, Tax, Human Resources Administration, Payroll and Procurement.
The ABC Algar group currently controls companies, organized into 3 business units: technology & telecommunications, agribusiness, and services. As part of the agreement Capgemini will provide business process outsourcing services, with around 150 staff using Oracle and BPOpen solutions from its Brazil delivery centers. The project will include standardization of processes and service levels across two Algar business units and nine of its companies, covering Agribusiness, Aviation, Security, Technology and Media. The aim is to increase productivity by over 45% in addition to improving quality and flexibility of services to keep up with Algar’s expected growth. This will be made possible through Capgemini BPO technology and its delivery network of more than 1,000 people in Brazil.
David Poole, Vice President and Head of Sales, Marketing & Innovation Business Process Outsourcing, Capgemini said “With the combination of our globally recognized capabilities, market knowledge, Rightshore® delivery model, and suite of tools and technology, including the BPOpen® tool, Capgemini will aim to deliver savings, service improvements and standardization. These services will help Algar to grow by providing a secure and efficient platform which focuses on their core business processes. We are proud to be partnering with Algar and look forward to collaborating in this important initiative. We are convinced that Brazil’s economic outlook makes it an excellent place for Capgemini BPO to continue to grow its presence in South America.”
Gustavo Guimarães from Algar Agro CFO: “We were impressed by Capgemini’s collaborative approach and their cultural fit with our business. Capgemini’s capabilities in managing multi-process projects especially in Finance & Accounting and tax were also a key factor for us. They have demonstrated their commitment by supporting us in all areas of our business in Brazil.”