Coast Capital Savings Credit Union selects T24

Fuente:    Fecha:   06.04.2009

Coast Capital Savings will implement T24 to support its retail, commercial and small business banking operations in all 51 branches across its service region, servicing approximately 1.8 million accounts and more than 400,000 customers.

T24 could enable the credit union to improve its retail and commercial banking product suites, enhance customer service and consolidate its multi-application environment for efficiency. The credit union selected T24 Model Bank for Canada to replace four core systems.

"Coast Capital is committed to providing our customers with the best in simple financial help," says Coast Capital Savings chief operating officer, Joel Rosenberg. "We are a growing organization that has 51 branches covering a large geographical area. It is important that no matter where or when our customers choose to do their banking, they are getting the same experience at every interaction with our credit union," Rosenberg adds.

Coast Capital will implement T24 R9, the latest version of T24, which features improved functionality for product configuration and management, along with a comprehensive, component based product definition and servicing framework for the retail banking market.

Coast Capital's chief information officer, Sheila Baker explains that the credit union was looking for a technology that would assist the credit union in integrating a number of key systems to streamline their varied business sectors.

"We were attracted to T24's modern, scalable architecture," says Baker. "T24 enables us to fully integrate our operations across our retail, commercial and small business banking divisions. One of the key components of R8 that impressed us is the Arrangement Architecture Module, which will enable us to launch new and improved retail lending products quickly to market."