Capgemini: Significant investment in application development expected in 2010
World Quality Report on enterprise application quality assurance highlights growing focus on early investment in the application lifecycle for competitive advantage.

Fuente:    Fecha:  23.12.2009

Capgemini: Significant investment in application development expected in 2010

Capgemini together with Sogeti, its French professional services division, has released the findings of the 2009 World Quality Report. This in-depth study of enterprise application quality assurance testing and emerging trends in Application Lifecycle Management (ALM), sponsored with HP, reveals that significant investment in new application development projects is expected in 2010. The majority of respondents – 88 percent – expect more investment from business leaders in this area over the coming year, despite the economic downturn, as IT spend shifts from a focus on just maintaining business operations towards new application development that provides a competitive advantage.

The study, which reached over 10,000 CXOs, IT directors, quality assurance managers and engineers around the world, reveals that nearly nine out of 10 respondents see application complexity increasing. However, while this may be expected to lead to a reduction in quality, the report indicates that this is not the case, as the majority of respondents agree that application quality has kept pace with this change.

Application complexity also has implications for the process of testing and quality assurance. The quality assurance resources of the future will require more diverse skill sets including application-specific, technical expertise to better guide the development team. They will also be required to have a deeper business domain knowledge and improved expertise in the automation of all stages of the ALM lifecycle.

The study shows that 25 percent of respondents are already using automation for test cases, and 22 percent are using it for defect management. The survey results also indicate that there will be more emphasis on the earlier stages of ALM such as requirements definition and visualization. This organizational shift will help achieve a shorter and higher quality ALM lifecycle with reduced overall project costs.

The continued growth of application testing outsourcing

The findings of the survey also show that the outsourcing of application testing and quality management is set to increase in the next few years, with Europe realizing the biggest growth, outpacing all other regions. The study shows that 41 percent of European respondents say their organization is looking to increase outsourced resources for testing, compared to 29 percent in North America and 10 percent in Asia, as more companies focus primarily on their core business.

The trend towards quality assurance resources having IT and business domain knowledge is also increasing in outsourcing, along with more highly skilled capabilities. In the earlier phases of outsourcing, companies were seeking cheaper resources to support the business at a lower cost. As the competitive advantage of cost savings achieved through outsourcing levels off, the study reveals an average of 45 percent of respondents would increase outsourced testing resources if they could have more value-added services from vendors such as sector-specific, industrialized solutions.

"Application quality is at the forefront of the minds of many CIOs today. Organizations are increasingly challenged by having to develop new applications faster and cheaper, with stricter quality requirements than ever before," said Olivier Picard, chief sales officer, Capgemini. "Companies will need to focus on accurately measuring their ROI to justify continued investment in testing and quality management services and technologies in the future."

To respond to the changing realities of the applications landscape, Capgemini recently launched a global Application Lifecycle Services service line. It combines the robustness and productivity of its application outsourcing capabilities with the flexibility and speed-to-market of its application development capabilities. This new service line helps clients manage the entire lifecycle of applications from development to maintenance, including testing, implementation and optimization. In Q1 2010, Capgemini, together with Sogeti, also plans to launch an enhanced testing solution to enable organizations to maximize the investment in their IT systems through a proven approach to software testing and quality assurance.

"As businesses increasingly turn to new application projects to gain a competitive edge, they are looking for ways to lower project costs and address the growing complexities of new technologies," said Jonathan Rende, vice president and general manager, Business Technology Optimization Applications, Software and Solutions, HP. "HP Business Technology Optimization software, which Capgemini leverages with their clients, can help businesses meet these goals and improve the customer experience by reducing time to market and delivering higher quality results throughout the application lifecycle."