Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, and Bayer Business Services, recently signed a contract for the provision of IT services from India. Bayer Business Services is the global competence center for IT and business services of the Bayer group, a global enterprise with core competencies in the fields of health care, nutrition and high-tech materials, headquartered in Germany. The contract includes global application development and services, as well as infrastructure services including service management and will run over a period of five years. Under the terms of the contract Capgemini will take over the operations of Bayer Business Services' captive IT service center in Mumbai, India, with approx 550 employees. The contract was signed between the legal entities Capgemini Deutschland GmbH and Bayer Business Services GmbH.
During an intensive tender process Capgemini was selected as sole provider out of a range of Indian and global competitors due to its ability to provide a strong solution for offshore services in India through its Rightshore(r) delivery model, together with a holistic HR solution and its industrialization and rationalization approach. Capgemini will support the global business units of Bayer Business Services by supporting the 120,000 IT users of the Bayer Group worldwide, with a global team primarily from India but also with local support from Germany, USA, Brazil and China.
Daniel Hartert CEO of Bayer Business Services: "We were looking for a strategic partner for our IT service center in Mumbai with a similar cultural fit and values. Capgemini had a convincing offer through its broad portfolio, its strong presence in Mumbai and its sustainable HR transformation solution."
"With this contract we are entering into a new strategic partnership with Bayer. Our client is now able to benefit from our global expertise that can be leveraged via our scalable distributed delivery model. For Bayer, we will particularly leverage our unique combined presence and integrated transformational and industrial processes across India and Germany", says Olivier Sevillia, Member of Capgemini Group Executive Committee and CEO for Application Services, Continental Europe.