Capgemini UK plc has won the top public sector award in the National Outsourcing Awards 2008 for its work with the Welsh Assembly Government on the IT system that handles EU payments to farmers throughout Wales.
The award, given for best practice in outsourcing, recognises the outstanding efficiency of the Common Agricultural Policy IT (CAPIT) system, designed, built and run by Capgemini on behalf of the Welsh Assembly Government’s Rural Payments Division. It also marks Capgemini’s achievement in consistently achieving the quantified objectives set by the Welsh Assembly and the role the company’s outsourcing service plays in ensuring that the £330 million of EU CAP (Common Agricultural Policy) payments are received by all 18,000 farmers in Wales.
The winning entry also stressed the flexibility and responsiveness of Capgemini in adapting the CAPIT system to changing EU rules and to unexpected emergencies, a factor that enabled special payments to be made with extreme rapidity for the year 2007/8 to the many Welsh farmers affected by the foot-and-mouth outbreak in England.
Elaine DeBono, Head of Rural Payments Division at the Welsh Assembly Government, said: “This award reflects the close collaboration between Capgemini and RPD staff, working together as a single team to administer CAP payments for farming communities across Wales.”
Gareth Hill, Service Delivery Manager at Capgemini UK plc, said: “Our outsourcing service delivery team have good reason to be proud of their performance in 2008 and the NOA award provides welcome recognition of their achievements.”
The outsourcing service is provided from the Rural Payments Division headquarters in Llanishen, Cardiff by a joint Capgemini / Welsh Assembly Government team, with further support from the Capgemini South Wales Centre in Swansea.
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