Fuente: www.consultant-news.com Fecha: 08.05.2009
Subsea 7, one of the world’s leading subsea engineering and construction companies in the oil and gas sector, has awarded a three-year contract to Capgemini UK plc for the support and development of all its core SAP systems for the period 2009-2012. The systems will be used by some 3,000 of the 5,500 employees at Subsea 7 in locations around the world, including the UK, Norway, The Netherlands, North and South America, Africa and Asia Pacific. The contract is an early success for Capgemini’s new Aberdeen office which opened for business last November and specialises in serving customers in the oil and gas sector.
Graeme Smith, Project Manager, Global SAP at Subsea 7, said: “Capgemini partnered with us to design and implement our SAP systems in 2006 and has provided a reliable support service over the past three years. Their flexibility and responsiveness to our needs has been excellent in this time. We are delighted that Capgemini will continue to partner with us on an important upgrade of our global SAP systems scheduled to start in June.”
Services under the new contract will be provided using a dedicated team of SAP specialists at a Capgemini application-support centre in Mumbai, India and front-office services based at Capgemini centres in Aberdeen and Edinburgh.
A key feature of Capgemini’s work at Subsea 7 is the high degree of personal contact between the Capgemini team and Subsea 7 staff. All of the Capgemini team members in Mumbai have spent time with Subsea 7 in Aberdeen in order to understand their customer’s business and its requirements in depth, and to build personal relationships. Capgemini and Subsea 7 say that this policy has already proved to be successful and will continue in the future.
Paul Mackie, Capgemini’s Account Manager said: “Remote support doesn’t have to mean a remote relationship. Letting our support staff actually see the customer’s business first hand and talk to users face-to-face has proved important in developing and enhancing the fully collaborative partnership we have had with Subsea 7 right from the start – a partnership that will see the number of SAP users at Subsea 7 expand from 1,100 to 3,000 over the lifetime of the agreement.”
The SAP solution at Subsea 7 uses SAP NetWeaver with Business Warehouse, Enterprise Portal and SAP Mobility, and includes modules for finance, HR, payroll, procurement, materials management, production planning, plant maintenance and project systems. The 2009 upgrade plans are for a move from SAP R/3 to SAP ECC 6.0, the latest version of SAP technology.