Fuente: www.consultant-news.com Fecha: 30.04.2009
Steria wins 4-year contract from Spanish insurance company
Seguros Lagun Aro, an insurance company belonging to the Spanish Mondragón Group (MCC), has signed a €5 million, four-year contract with Steria, the European IT-enabled business services company, to provide corrective and upgrade maintenance and support for all the company's applications, under a service-level agreement.
Steria will create an application development platform using Oracle's Developer suite. Consultants specialised in business processes and technology experts from Steria will work together to address the present and future business challenges Seguros Lagun Aro’s information system needs to support. This new application development platform will be part of Steria's network of competence centres in Spain and Europe. These competence centres are either shared in between several clients or address individual client needs.
The project will allow experts of Lagun Aro's IT Department to fully focus on the requirements of their business processes, improve the quality of applications, and at the same time, achieve a significant cost reduction.
Lagun Aro, which specialises in insuring families and small and medium-sized businesses, has a staff of over 450 professionals and 76 branches that provide extensive geographic coverage, and is active throughout the country through a partnership with Caja Laboral and a network of 510 insurance agents. In total, it provides services to over 340,000 customers.
Steria will become Lagun Aro's main technological partner and will implement the new procedures, communication protocols, as well as management and organisation tools ensuring the project delivers the expected objectives.