This contract is part of an IT transformation project that the bank launched under its business transformation program, which seeks to grow its business through enhanced operational efficiency and improved customer service.
Accenture will provide development, implementation and ongoing maintenance services for Van Lanschot Bankiers’ new and existing applications, including customer relationship management, internet, management information systems and back-office applications. The services will be provided through Accenture’s Global Delivery Network, which includes more than 50 delivery centers across five continents.
Accenture will also help Van Lanschot Bankiers redesign its IT process to optimize the bank’s IT services and assist in reducing IT costs.
Accenture’s proven expertise in application outsourcing and IT transformation projects combined with its global experience in the banking industry made it a partner of choice for Van Lanschot Bankiers. While Accenture looks after Van Lanschot’s applications, Van Lanschot can better focus on growing its business.
“Process and technology complexities are often the main reasons that IT organizations come up short in supporting overall business strategies,” said Hervé Auchère, a senior executive in Accenture’s Financial Services group. “By initiating this IT transformation program and outsourcing its application maintenance and development to Accenture, Van Lanschot Bankiers will be able to create a simpler and more agile IT function which will help the bank deliver business value and achieve high performance.”
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